TERMS OF SERVICE

Rubikc Oy

Effective Date: February 9, 2026

1. Acceptance of Terms

Welcome to Rubikc. These Terms of Service (“Terms”) constitute a legally binding agreement between you and Rubikc Oy, a Finnish limited liability company (“Rubikc,” “we,” “us,” or “our”), governing your access to and use of the Rubikc platform, website (https://www.rubikc.com), Shopify application, and all related services (collectively, the “Services”).

By installing, accessing, or using the Services, you agree to be bound by these Terms. If you are accepting these Terms on behalf of a company or other legal entity, you represent and warrant that you have the authority to bind that entity. If you do not agree to these Terms, you must not use the Services.

We may update these Terms from time to time. Continued use of the Services after changes take effect constitutes acceptance of the revised Terms. We will notify you of material changes through the Rubikc dashboard or via email at least 30 days in advance.

2. Description of Services

Rubikc is a no-code, mobile-first storefront platform that transforms your existing Shopify store into a swipeable commerce experience. The Services include:

Storefront generation: Automatic creation of a swipeable storefront using your existing Shopify product, collection, and content data.
Content management: A dashboard for creating and managing editorial blocks, images, videos, and product layouts within the Rubikc app inside Shopify admin.
Analytics and optimization: Engagement analytics, performance reporting, and AI-powered content optimization to improve conversion rates.
Personalization: Machine learning-driven product discovery and content personalization for consumers.

The Rubikc storefront is deployed on a separate URL and does not replace, modify, or interfere with your existing Shopify storefront or checkout. All purchases continue to be processed through your existing Shopify checkout.

3. Eligibility and Account

3.1 Eligibility

To use the Services, you must: (a) be at least 18 years old or the age of legal majority in your jurisdiction; (b) have a valid, active Shopify store; (c) have the legal capacity to enter into a binding agreement; and (d) not be prohibited from using the Services under applicable law.

3.2 Account Registration

You access Rubikc through the Shopify App Store and authenticate via Shopify App Bridge. You are responsible for maintaining the security of your Shopify account credentials and for all activity that occurs through your account. You must notify us immediately if you become aware of any unauthorized use.

3.3 Account Information

You agree to provide accurate, current, and complete information in connection with your use of the Services and to update such information as necessary. We reserve the right to suspend or terminate accounts that contain inaccurate or incomplete information.

4. Subscriptions and Billing

4.1 Subscription Plans

The Services are offered on a subscription basis. Current pricing tiers are published on our website and within the Shopify App Store listing. All prices are in Euros (€) unless otherwise stated. Rubikc reserves the right to modify pricing at any time, with at least 30 days’ notice before the start of your next billing cycle.

4.2 Billing and Payment

Subscription fees are billed monthly through Shopify’s billing system. By subscribing, you authorize Shopify to charge the applicable fees to your payment method on file. Rubikc does not directly collect or store payment card information.

4.3 Free Trials

We may offer a free trial period at our discretion. At the end of the trial, your subscription will automatically convert to a paid plan unless you cancel before the trial ends. We will notify you before the trial expires.

4.4 Refunds

Subscription fees are generally non-refundable, except where required by applicable law. If you believe you are entitled to a refund, contact us at support@rubikc.com and we will review your request on a case-by-case basis.

4.5 Taxes

All fees are exclusive of applicable taxes (including VAT). You are responsible for paying all taxes associated with your use of the Services, except for taxes based on Rubikc’s net income.

5. Merchant Responsibilities and Acceptable Use

5.1 Your Obligations

As a merchant using Rubikc, you agree to:

Comply with all applicable laws, regulations, and industry standards, including consumer protection, advertising, and e-commerce regulations
Ensure that all product information, content, and media you provide through the Services is accurate, lawful, and does not infringe the rights of any third party
Maintain compliance with Shopify’s Terms of Service and Acceptable Use Policy
Obtain all necessary rights, licenses, and consents for any content you upload or display through the Rubikc storefront
Provide appropriate privacy notices and obtain necessary consents from your customers in accordance with applicable data protection laws

5.2 Prohibited Conduct

You must not use the Services to:

Sell or promote illegal products, controlled substances, or prohibited goods
Upload or display content that is defamatory, obscene, hateful, discriminatory, or that promotes violence
Infringe or misappropriate the intellectual property rights of others
Transmit malware, viruses, or other harmful code
Attempt to reverse engineer, decompile, disassemble, or otherwise derive the source code of the Services
Use the Services to compete directly with Rubikc or to build a substantially similar product
Circumvent, disable, or otherwise interfere with security-related features of the Services
Use automated systems (bots, scrapers) to access the Services in a manner that exceeds reasonable use
Engage in any activity that disrupts or impairs the performance or availability of the Services

5.3 Enforcement

We reserve the right to investigate and take appropriate action in response to violations of these Terms, including suspending or terminating your access to the Services, removing content, and reporting violations to law enforcement.

6. Intellectual Property

6.1 Rubikc’s Intellectual Property

Rubikc and its licensors own and retain all right, title, and interest in and to the Services, including all software, algorithms, machine learning models, user interfaces, designs, documentation, trademarks, trade dress, and all related intellectual property rights. These Terms do not grant you any right, title, or interest in the Services except for the limited right to use the Services in accordance with these Terms.

You must not use Rubikc’s name, logo, or trademarks without our prior written consent, except as reasonably necessary to identify your use of the Services.

6.2 Merchant Content

You retain all ownership rights in the content you provide through the Services, including product data, images, editorial content, and media (“Merchant Content”). By using the Services, you grant Rubikc a non-exclusive, worldwide, royalty-free license to use, reproduce, modify, display, and distribute your Merchant Content solely to the extent necessary to provide, improve, and promote the Services.

This license terminates when you delete your Merchant Content or when your subscription ends, except to the extent that copies exist in routine backups or are required for legal compliance.

6.3 AI-Generated Content

The Services may generate or optimize content using artificial intelligence and machine learning, including product descriptions, visual content, and layout recommendations (“AI Output”). AI Output created for your storefront is deemed your Merchant Content upon generation. You acknowledge that similar or identical AI Output may be independently generated for other merchants.

6.4 Feedback

If you provide us with suggestions, feature requests, or other feedback regarding the Services (“Feedback”), you grant Rubikc an irrevocable, perpetual, worldwide, royalty-free license to use, incorporate, and commercialize such Feedback without any obligation or compensation to you.

7. Data and Privacy

7.1 Privacy Policy

Our collection and use of personal data is governed by our Privacy Policy, available at https://www.rubikc.com/privacy. The Privacy Policy is incorporated into these Terms by reference.

7.2 Merchant as Data Controller

With respect to personal data of your customers (“Consumer Data”) processed through the Rubikc storefront, you are the data controller and Rubikc acts as a data processor. You are responsible for ensuring that your collection and use of Consumer Data complies with applicable data protection laws, including the GDPR and CCPA.

7.3 Data Processing Agreement

Where required under applicable data protection law, a Data Processing Agreement (“DPA”) is available upon request and supplements these Terms with respect to the processing of personal data on your behalf.

7.4 Data Ownership

Merchants retain full ownership of their data at all times. Upon termination of your subscription, you may request export of your data. We will provide your data in a commonly used format within 30 days of your request.

7.5 Aggregated and Anonymized Data

Rubikc may use aggregated, anonymized, or de-identified data derived from your use of the Services for purposes such as analytics, benchmarking, improving the Services, and generating industry insights. Such data does not identify you or your customers and is not subject to the data ownership provisions above.

8. Third-Party Services

The Services integrate with and depend on third-party platforms and services, including Shopify. Your use of third-party services is subject to their respective terms and privacy policies.

Rubikc is not responsible for the availability, accuracy, or reliability of third-party services, and we disclaim all liability for any loss or damage arising from your use of or reliance on such services. If Shopify modifies its APIs or platform in a way that affects the Services, we will use commercially reasonable efforts to adapt, but we do not guarantee uninterrupted availability.

9. Service Availability and Support

9.1 Availability

We strive to maintain high availability of the Services but do not guarantee uninterrupted or error-free operation. We may suspend or limit access to the Services for maintenance, updates, security patches, or circumstances beyond our reasonable control. We will provide advance notice of scheduled maintenance where practicable.

9.2 Support

Rubikc provides customer support and onboarding assistance during regular business hours. Support is available through our team at support@rubikc.com. Response times and support levels may vary by subscription plan.

9.3 Modifications to the Services

We continuously improve the Services and may add, modify, or remove features at any time. If we discontinue a material feature, we will provide at least 30 days’ notice.

10. Disclaimer of Warranties

TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW, THE SERVICES ARE PROVIDED “AS IS” AND “AS AVAILABLE” WITHOUT WARRANTIES OF ANY KIND, WHETHER EXPRESS, IMPLIED, STATUTORY, OR OTHERWISE, INCLUDING IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, TITLE, AND NON-INFRINGEMENT.

WITHOUT LIMITING THE FOREGOING, RUBIKC DOES NOT WARRANT THAT:

THE SERVICES WILL MEET YOUR SPECIFIC REQUIREMENTS OR EXPECTATIONS
THE SERVICES WILL BE UNINTERRUPTED, TIMELY, SECURE, OR ERROR-FREE
THE RESULTS OBTAINED FROM THE USE OF THE SERVICES WILL BE ACCURATE, RELIABLE, OR COMPLETE
ANY AI-GENERATED CONTENT WILL BE FREE FROM ERRORS, BIASES, OR INACCURACIES
THE SERVICES WILL ACHIEVE ANY PARTICULAR LEVEL OF CONVERSION, ENGAGEMENT, OR REVENUE

Performance metrics and results shared on our website are early and directional, based on pilots and internal analytics. Results vary by category, traffic quality, and merchandising. No guarantee of specific outcomes is made or implied.

11. Limitation of Liability

11.1 Exclusion of Consequential Damages

TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW, IN NO EVENT SHALL RUBIKC, ITS DIRECTORS, OFFICERS, EMPLOYEES, AGENTS, OR LICENSORS BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, PUNITIVE, OR EXEMPLARY DAMAGES, INCLUDING DAMAGES FOR LOSS OF PROFITS, REVENUE, GOODWILL, DATA, OR BUSINESS OPPORTUNITIES, REGARDLESS OF THE CAUSE OF ACTION OR THE THEORY OF LIABILITY, EVEN IF RUBIKC HAS BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES.

11.2 Liability Cap

TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW, RUBIKC’S TOTAL AGGREGATE LIABILITY ARISING OUT OF OR RELATED TO THESE TERMS OR THE SERVICES SHALL NOT EXCEED THE GREATER OF: (A) THE TOTAL FEES YOU PAID TO RUBIKC IN THE TWELVE (12) MONTHS IMMEDIATELY PRECEDING THE EVENT GIVING RISE TO THE CLAIM; OR (B) ONE HUNDRED EUROS (€100).

11.3 Exceptions

Nothing in these Terms excludes or limits liability that cannot be excluded or limited under applicable law, including liability for: (a) death or personal injury caused by negligence; (b) fraud or fraudulent misrepresentation; or (c) any other liability that cannot be excluded under applicable law, including under EU consumer protection regulations.

12. Indemnification

You agree to indemnify, defend, and hold harmless Rubikc, its affiliates, officers, directors, employees, and agents from and against any claims, liabilities, damages, losses, costs, and expenses (including reasonable legal fees) arising out of or related to:

Your use of the Services or violation of these Terms
Your Merchant Content, including any claim that it infringes or misappropriates the intellectual property or other rights of a third party
Your violation of any applicable law, regulation, or third-party rights
Any dispute between you and your customers

Rubikc will promptly notify you of any claim subject to indemnification and will provide reasonable cooperation at your expense. You may not settle any claim without Rubikc’s prior written consent if the settlement would impose obligations on Rubikc or admit fault on Rubikc’s behalf.

13. Termination

13.1 Termination by You

You may terminate your subscription at any time by uninstalling the Rubikc app from your Shopify admin. Termination takes effect at the end of your current billing cycle. No refunds will be issued for partial billing periods, except where required by applicable law.

13.2 Termination by Rubikc

We may suspend or terminate your access to the Services immediately if:

You materially breach these Terms and fail to cure the breach within 14 days of written notice
You engage in prohibited conduct as described in Section 5.2
Your Shopify store is suspended, terminated, or otherwise becomes inactive
Required by law, regulation, or a binding order from a competent authority
Continued provision of the Services becomes commercially impracticable

13.3 Effects of Termination

Upon termination:

Your right to access and use the Services ceases immediately
Your Rubikc-powered storefront will be deactivated and the associated URL will become inactive
You may request export of your Merchant Content within 30 days of termination
After the 30-day export period, we may delete your data, unless retention is required by law
Any outstanding fees remain due and payable
Sections 6, 10, 11, 12, 14, and 16 survive termination

14. Governing Law and Dispute Resolution

14.1 Governing Law

These Terms are governed by and construed in accordance with the laws of Finland, without regard to its conflict of laws principles. The United Nations Convention on Contracts for the International Sale of Goods (CISG) does not apply.

14.2 Dispute Resolution

Any dispute, controversy, or claim arising out of or relating to these Terms shall first be attempted to be resolved through good-faith negotiation between the parties for a period of at least 30 days.

If the dispute cannot be resolved through negotiation, it shall be finally settled by arbitration in accordance with the Arbitration Rules of the Finland Chamber of Commerce. The arbitration shall take place in Helsinki, Finland, and be conducted in the English language. The arbitral award shall be final and binding.

14.3 EU Consumer Rights

If you are a consumer located in the European Union, nothing in these Terms affects your mandatory rights under applicable EU consumer protection laws. You may also have the right to bring proceedings in the courts of your country of residence. The European Commission provides an online dispute resolution platform at https://ec.europa.eu/consumers/odr.

15. Changes to These Terms

We reserve the right to modify these Terms at any time. When we make material changes, we will:

Update the “Effective Date” at the top of these Terms
Notify you through the Rubikc dashboard or via email at least 30 days before the changes take effect
Where required by law, obtain your consent to the revised Terms

If you do not agree with the revised Terms, you may terminate your subscription before the changes take effect. Your continued use of the Services after the effective date of the revised Terms constitutes your acceptance of the changes.

16. General Provisions

16.1 Entire Agreement

These Terms, together with the Privacy Policy and any applicable DPA or order form, constitute the entire agreement between you and Rubikc with respect to the Services and supersede all prior or contemporaneous agreements, representations, and understandings.

16.2 Severability

If any provision of these Terms is held to be invalid, illegal, or unenforceable, the remaining provisions shall continue in full force and effect. The invalid provision shall be modified to the minimum extent necessary to make it valid and enforceable while preserving the original intent.

16.3 Waiver

No failure or delay by Rubikc in exercising any right or remedy under these Terms shall operate as a waiver of that right or remedy. A waiver of any right or remedy on one occasion shall not be construed as a waiver of any right or remedy on any subsequent occasion.

16.4 Assignment

You may not assign or transfer these Terms or any rights hereunder without Rubikc’s prior written consent. Rubikc may assign these Terms in connection with a merger, acquisition, corporate reorganization, or sale of all or substantially all of its assets without your consent. Subject to the foregoing, these Terms bind and inure to the benefit of the parties and their respective successors and permitted assigns.

16.5 Force Majeure

Rubikc shall not be liable for any failure or delay in the performance of its obligations under these Terms to the extent such failure or delay is caused by circumstances beyond its reasonable control, including natural disasters, acts of government, pandemics, wars, terrorism, labor disputes, internet or telecommunications failures, or third-party service outages (including Shopify).

16.6 Notices

Notices to Rubikc should be sent to legal@rubikc.com. Notices to you will be sent to the email address associated with your Shopify store or displayed within the Rubikc dashboard. Notices are deemed received when sent via email.

16.7 Independent Contractors

The relationship between you and Rubikc is that of independent contractors. Nothing in these Terms creates a partnership, joint venture, employment, or agency relationship between the parties.

16.8 Export Compliance

You agree to comply with all applicable export control and sanctions laws and regulations. You represent that you are not located in, or a resident of, any country subject to comprehensive sanctions, and that you are not listed on any restricted party list.

17. Contact Us

If you have any questions about these Terms, please contact us:

Rubikc Oy
Joukontie 2 A
01400 Vantaa, Finland

General inquiries: support@rubikc.com

Legal inquiries: legal@rubikc.com

Website: https://www.rubikc.com